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Old 04-05-2017, 07:03 PM
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Hey there

Tech works on tickets on a first in, first out basis. I see tech has responded to the initial request Kevin sent. We're now just waiting to hear back from them. Not knowing what is causing the issue, we can't give you any estimate of how quickly it would be resolved.

I do see that you posted your question again in another thread, so it is being seen. Someone from there may have your answer.

Dayle
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