Just got off the phone with the immi dept.
They really have been next to useless in all honesty.
Following guidelines obviously, but they can't tell me much at all.
All they say is don't book your flights until the visa is granted.
It could take weeks.
They also asked for as much supporting documentation as possible.
A letter from her mums doctor for instance.
So i guess that will have to be sought and sent to us from the UK before we can apply for the visa.