Send an urgent email to the partner visa processing centre or lodge a complaint through GFU. Trying to do things over the phone is mostly a waste of time , plus there is no proper record of what’s been said.
Nick van Voorst
Registered Migration Agent 0640648
Please do not send Private Messages.
For any inquiries, please visit our website: AUSVISA or download OUR APP from the Apple Store or Google Play
Please note that this posting is of a general nature only. It does not constitute legal or migration advice and may not apply to your particular circumstances.