The FBI website says this now;
On September 7, 2014, CJIS installed a new IT system. As a result of this installation, we are experiencing delays in processing. Please be assured that each issue is being identified and resolved as quickly as possible, but at this time anticipated processing time for an Identity History Summary is approximately 12 weeks. Allow additional time for mail delivery.
Though they processed our credit card today, so I doubt it's going to take that long.. or maybe I'm just hoping.