How to submit additional documents

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How to submit additional documents


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Old 06-09-2013, 01:33 PM
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How to submit additional documents

Hi everyone,

I'm from Vietnam. I submitted my partner visa 820/801 in Mar 2013, about 2 weeks later I got a call from case officer asking me to provide the correct form of the Vietnamese Police Clearance because I got the wrong one. My dad has obtained it and will send it to me soon. I'm just not sure how to submit this document as I forgot to ask the case officer. I prefer not to call the DIAC as it takes a very long time to get through to someone; and not sure if I should email them because it is said that the police clearance must be submitted as the origin. Anyone knows please help, I'll very much appreciate.



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Old 06-09-2013, 05:32 PM
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Mail it with a cover letter that gives your case details. Address it attention to your case officer.
That's what I did anyway.

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Old 06-12-2013, 01:41 PM
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You must have received an email when you got the Case Officer on the case. This email has the details of the case officer with his name and email. Scan a clear copy of the document in PDF format and send it onto that email address.

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Tariq Guroo


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Old 06-12-2013, 06:10 PM
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Quote:
Originally Posted by Tariq.guroo View Post
You must have received an email when you got the Case Officer on the case. This email has the details of the case officer with his name and email. Scan a clear copy of the document in PDF format and send it onto that email address.
No - Don't do that.

Police clearances must be ORIGINAL. You should scan a copy for YOUR records, but send the original AND a photocopy by snail mail to your case officer.

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Old 06-13-2013, 12:09 AM
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Thanks everyone. I'm going to drop it off at DIAC office anyway. It's safe and fast.


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