Error message when uploading documents to visa

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Error message when uploading documents to visa


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Old 08-27-2017, 10:06 AM
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Error message when uploading documents to visa

Hi everyone!
I'm new to the site and was wondering if anyone else was having "an error occurred" message while uploading documents on their immi account? I have submitted and paid for my application for my 801/820 visa but I am unable to upload anything without having this message. All my files are under the 5MB allowence. I am getting very stressed with it and was wondering if anyone had any words of wisdom or advice for me!
Thanks in advance for your help


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Old 08-28-2017, 06:07 AM
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Hi Kam,

What type of files are you trying to upload?


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Old 08-28-2017, 08:43 AM
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Hi, thanks for your reply!
Both .jpg and PDF files, I have filled out a form for the online technical support as this is what DIBP has advised. It is just very frustrating!


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