2nd stage of partner visa assessment

1915 Views 14 Replies 5 Participants Last post by Aussie83, Jan 30, 2019

KimNguyen

Discussion Starter · Jan 28, 2019 (Edited)

Hi all, as mentioned in the title I am wondering of the 2nd stage lodgement.
My partner is due for 2nd stage and I have prepared and done all required paper documents for it but recently found out that 2nd stage of partner visa is processed online only. And I have tried many times to apply on ImmiAccount but it always appears an error message of information provided cannot be verified even every detail is absolutely correct. The problem is my partner initially applied partner visa offshore with paper documents and I am not sure whether that could effect the online verification. I sent an ImmiAccount technical support form months ago but haven't been replied. Now I don't know what to do with this, whether to continue with the paper lodgement or something else. Last year, I found that the processing centre for 2nd stage is in Melbourne and this year I asked the immigration help line and they don't know.
Any advice will be very appreciated and thank you for your time.

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Mish

· #3 · Jan 29, 2019

What visa do they currently hold? If they hold a 309 it is processed in Brisbane and if they hold a 820 it is processed in Melbourne.

It might be best to mention what the error is and maybe someone has had the same error and can help.

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Mish

· #6 · Jan 29, 2019

309 is online processed in Brisbane.

If you haven't already tried it check the original visa grant letter and make sure all names and grant number match (and date of birth too).

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Mish

· #8 · Jan 29, 2019

KimNguyen said:
I have tried many times and the same error still appears.
The application was initially lodged by PAPER. Does it effect to the ONLINE verification ?

Not at all. Lots of people have lodged first stage by paper and then online for stage 2.

The online verification system is checking their system details against what you have entered into the online application.

Just confirming that you are using the stage 2 application form?

Also when did your partner apply for the 309?

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Mish

· #13 · Jan 30, 2019

Aussie83 said:
My Thai wife's 100 was processed in London, so it's added to the list of can be done anywhere on a whim

But you don't contact London if waiting for your permanent partner visa! The 2 emails addresses for a permanent partner visa are for Melbourne or Brisbane only (depending on if 100 or 801).

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