She. Finally. Made. It.My wife is flying from Japan to Australia via Singapore, with Singapore Airlines.
Initially booked for 27th July, Economy with SIA. Initial cost ~$1400AUD
Was cancelled, rebooked August 7th, Economy with SIA. No additional cost.
Was cancelled, rebooked September 9th (forced to pay for upgrade due to AU 50% capacity cut), Business classs with SIA. Additional ~$2600AUD
Was cancelled, rebooked from alternate departure location in Japan, additional domestic flight booked (JAL), September 9th (took me 3 weeks, 40 phone calls to get this). Additional $450AUD for domestic flight + ship baggage domestically.
We are practically holding our breath, and flinching at every email we receive- praying that it will not be cancelled again. I haven't seen her in 18 months. All in all thus far costing $4450 + further $3000 for hotel quarantine. We are not wealthy, this is essentially 5 times what we were expecting to pay to get her here post-visa approval, and this doesn't even consider shipping her belongings via DHL ($500AUD per box)
My advice if you are having issues and dealing with Singapore Airlines, call the international number for the HQ contact in Singapore. The BPO operating from the Phillipines is absolutely disgustingly run. I was hung up on numerous times by not only junior agents, but supervisors and even the department manager. Terrible customer service and they refuse most of your requests until you call back 20 times.
14 days of quarantine, and I will be able to see her for the first time since in more than 19 months.
Don't lose hope, you will make it.... eventually!