[lrivamonte]

"The related application details provided cannot be verified, check the details and amend if necessary. The application will not be able to continue. Further information is available on our website."
I have checked multiple times but there is no error on the information i have enter but still the website is giving me the error message, how can i go throught my Stage 2 - Permanent Partner Visa Assessment (100, 801) . Can someone please explain how can i push through with this? Thank you in advance

 

[wrussell]

Recheck: Name, DOB, TRN from the original application.

 

[lrivamonte]

Recheck: Name, DOB, TRN from the original application.

Hello, Thanks for your reply, i have checked it many times but it is still giving me the same error i am not sure why. already contacted the technical support but they haven't called me back.

 

[Sammy J]

Have you been granted the 1st stage 309/820?

 

[lrivamonte]

Have you been granted the 1st stage 309/820?

Yes, i have been granted "Stage 1 - Partner or Prospective Marriage Visa (300,309/100,820/801) " and now im trying to do the Stage 2 but the error keeps popping on page 4. im not sure how can i do this. Thanks

 

[Sammy J]

Are you using the same name as the 1st application? Did you get married after applying and are now using married name?
Have you renewed your passport?

 

[lrivamonte]

No, im using my same name but we just marry like few days ago. im not sure if that's an issue.

 

[lrivamonte]

Are you using the same name as the 1st application? Did you get married after applying and are now using married name?
Have you renewed your passport?

Yes im using the same name and all documents are the same, we just marry few days ago and im not changing my name anytime soon.

 

[sohana]

Are you using the same name as the 1st application? Did you get married after applying and are now using married name?
Have you renewed your passport?

Good day.
I am experiencing the same problem. I need to submit my visa 100 online application. stops at stage 4. Please assist with the way forward. I have since my 309 changed my passport details, and we have married.

 

[Aussie83]

Good day.
I am experiencing the same problem. I need to submit my visa 100 online application. stops at stage 4. Please assist with the way forward. I have since my 309 changed my passport details, and we have married.

Helps to be specific. What is stage 4? (Is been a while since many of us have done it) What is the error message?

 

[sohana]

Helps to be specific. What is stage 4? (Is been a while since many of us have done it) What is the error message?

I am tryig to complete the online application for stage 2 of the 309/100 visa which is the application for 100 visa. I go into my immi account and start the application. I continue filling the information until I reach page 4 of 21. the error reads that the application details cannot be verified. check whether information is correct. I have checked everything and all is correct. It will not allow for me to proceed any further.

 

[wrussell]

Have you updated your particulars with the department?

 

[JandE]

I am tryig to complete the online application for stage 2 of the 309/100 visa which is the application for 100 visa. I go into my immi account and start the application. I continue filling the information until I reach page 4 of 21. the error reads that the application details cannot be verified. check whether information is correct. I have checked everything and all is correct. It will not allow for me to proceed any further.

Sohana, just condensing your details, from your other posts, in case the full story helps someone to work your situation out.

26 Jan 2023
You stated: "I received my provisional visa in 2012. I have now tried to apply for my stage 2 visa 100 online. I am only able to complete until page 4 of 21 as an error appears thereafter that I cannot proceed with the application. It reads "the related application details cannot be verified. Check the details and amend accordingly."
I have checked all my details and it is correct. I have also requested assistance on the help services but I have not received any response. It has been 2 weeks now.

After being told that "you should have applied for the 2nd stage two years since the original partner visa application", you replied:
"No I did not get any requests. My visa is valid til 2034."

You have also stated: "I have updated my passport details as well as that of my children. I also updated my marraige. When I log into my immi account it reads with my marred name. My VEVO shows new passport details."

I am puzzled by your 309 visa expiry date, where you say it shows 2034. I wasn't aware that immigration quoted an expiry date, but I thought that they chased applicants to finalise the 100, within 3 years of the 309 application date.

 

[sohana]

Helps to be specific. What is stage 4? (Is been a while since many of us have done it) What is the error message?

Have you updated your particulars with the department?

Good day
Yes the children and my passports had expired and I updated it together with my marraige certificate .

 

[sohana]

Sohana, just condensing your details, from your other posts, in case the full story helps someone to work your situation out.

26 Jan 2023
You stated: "I received my provisional visa in 2012. I have now tried to apply for my stage 2 visa 100 online. I am only able to complete until page 4 of 21 as an error appears thereafter that I cannot proceed with the application. It reads "the related application details cannot be verified. Check the details and amend accordingly."
I have checked all my details and it is correct. I have also requested assistance on the help services but I have not received any response. It has been 2 weeks now.

After being told that "you should have applied for the 2nd stage two years since the original partner visa application", you replied:
"No I did not get any requests. My visa is valid til 2034."

You have also stated: "I have updated my passport details as well as that of my children. I also updated my marraige. When I log into my immi account it reads with my marred name. My VEVO shows new passport details."

I am puzzled by your 309 visa expiry date, where you say it shows 2034. I wasn't aware that immigration quoted an expiry date, but I thought that they chased applicants to finalise the 100, within 3 years of the 309 application date.

Good day
I just receievd a reply that there is a 100 visa pending on the system. When we applied for the 309 visa, I assume they are referring to the 100 visa that follows after 2yrs. Nobody had contacted me. According to the reply from help desk there is a paper application for us pending. How do I access the application.

 

[ZubiSim]

So you submitted a paper application some time ago, but forgot about it and tried to submit again online?

 

[sohana]

Hi
Thank you
I submitted a paper application for visa 309/100. They are processed together. but there is a waiting period for the 100 visa. I now want to apply for the 100 visa, which is the stage 2 of the 309/100 application.

 

[JandE]

Good day
I just receievd a reply that there is a 100 visa pending on the system. When we applied for the 309 visa, I assume they are referring to the 100 visa that follows after 2yrs. Nobody had contacted me. According to the reply from help desk there is a paper application for us pending. How do I access the application.

We didn't get contacted either, but we started it just after the 2 years was up.

As yours is a paper application, I have no idea what you do. A migration agent might be able to advise on that.