[wrussell]

The last one I lodged took 2 days. Submitted on Thursday, finalised on Saturday:

Citizenship - Evidence
Finalised
Reference No
xxxxxxxxxxx
Type
Evidence of Australian citizenship
Last updated
14 Apr 2018
Date submitted
12 Apr 2018

 

[wrussell]

Did you apply online and upload the required supporting documents?

 

[wrussell]

can you help?

Not as this stage.
It might be a good idea for you to follow up with a phone call in a week or so.

 

[wrussell]

They might be processed anywere, possibly:
[email protected]
The certificate could be in the mail.