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how to combine paper application to online application?

643 Views 2 Replies 3 Participants Last post by  CCMS
hello everyone,
I have applied Partner Visa 820/801 since July/2015 (paper application type at the office ) and had been granted Temporary Visa sub class 820 on July/2016. Since then I have not received any new notifications to resubmit to process to Permanent visa subclass 801.
I call the 131881 number and had been told to do everything online and I have ImmiAccount but it looks like not recognise me even though I have all the legible number - application ID or TRN.
My question is which step should I do now? and will this affect my visa condition?
Thank you for any reply.
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