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I applied for my Working Holiday (417) visa in October 2017. They sent me an email requesting a health check in early November 2017 and that was finalised and health clearance provided on the 15th of Nov 2017 (According to ImmiAccount). Since then I've heard nothing from the dept of Home Affairs, and when I call the European Service centre to ask about my application they say they can see no issue with my application and there's no explanation for the long wait. The advertised processing time is 8-29 days online - so I'm concerned something has gone wrong with my application as it's been 2 and a half months since I heard anything from them?

My status on ImmiAccount has been 'assessment in progress' for ages now and I was just wondering how to get in touch with someone to find out what's happening? I was initially planning on going over to Aus early January and I'm getting more and more concerned as everyone I've spoken to has received their visa quite quickly.

Any advice or ideas would be massively appreciated - I'm really not sure what the next course of action should be?
 
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