Hi,Did you hear anything back yet? I'm at 2.5 weeks since I sent the enquiry and still nothing. Considering using the complaint form now. Been 41 months since the initial 820/801 and 17 months since the 801 application. I really don't get why it's taking so long. We even got interviewed for the first part and got approved within minutes after. Not sure for anyone else, but this is taking a toll on us mentally. Sending good vibes and positive outcomes to everyone on the forum who's going through it atm 🙂
Unfortunately no - it's really frustrating. We're in a same-sex de facto relationship and we're starting to think maybe that could be even one of the reasons. Or we're overthinking but being positive at the same time!
Is the enquiry form and complaint form different?