It will only show the day (Monday-Sunday) and the time if one week has not passed yet from when the conversation took place.If you want the date to show you need to wait for one week to pass after the conversation has taken place. For example, today is Monday, 5th of March in Australia and if you had a conversation with your partner yesterday, which is Sunday, then it will show as Sunday, and the hour the conversation took place. If you go back and check the conversation the Monday after, 12th of March, it will show you the date. You will just need to wait one week before you can screenshot that conversation showing the actual date. Same is valid for Iphone text messages.My Messenger only shows the day and the time, not the date, so I'm not sure what the problem is. I'll need to investigate. Thanks for the reply.