Responding to immiaccount

5016 Views 3 Replies 3 Participants Last post by Msp1988, Jul 21, 2017

Msp1988

Discussion Starter · Jul 20, 2017

Hello,

I have applied for visa 820 recently. My husband received an email from immi to get a sponsor police check and upload the response in writing in immiaccount.
I have uploaded the document to my immiaccount, im just wondering what they mean by respond in writing, as there isn't any email from them except the general gov one for inquiry and we don't have a case officer yet.
Is there anyone who knows about this?
Thank you

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Ramah

· #2 · Jul 20, 2017 (Edited)

Msp1988 said:
Hello,

I have applied for visa 820 recently. My husband received an email from immi to get a sponsor police check and upload the response in writing in immiaccount.
I have uploaded the document to my immiaccount, im just wondering what they mean by respond in writing, as there isn't any email from them except the general gov one for inquiry and we don't have a case officer yet.
Is there anyone who knows about this?
Thank you

We had the same thing. My sponsor had the AFP check done, we uploaded it to our ImmiAccount and emailed them at the email address at the bottom just to confirm that that's all they needed for now as I'll be leaving Australia soon.

They responded saying that they received it and they have progressed our application on to the next stage.

I don't think you actually have to write to them because if you look at the letter it says:

"You must respond to this request for additional information within 28 days after you are taken
to have received this letter. You should provide your response in writing.
You can upload your response to your ImmiAccount.
Alternatively you may send the information and/or documents by mail to
Permanent Partner Processing Centre - Victoria
Sponsorship Assessment Unit
Department of Immigration and Border Protection
GPO Box 241 Melbourne VIC 3001"

Your response in writing is what they're asking for; the police clearance so uploading this to the immi account should suffice

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ausvisapls

· #3 · Jul 21, 2017

You only have to upload the requested documents to your immi account. Do not email the attachments or write to the DIBP to advise them that you have supplied the requested documents. My partner also received an email requesting police checks and in the document checklist attachment, it states 'Do not email attachments as this will cause delays in the processing of your application. We do not send acknowledgement advices for the receipt of attachments.'

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Msp1988

Discussion Starter · #4 · Jul 21, 2017

Ramah said:
We had the same thing. My sponsor had the AFP check done, we uploaded it to our ImmiAccount and emailed them at the email address at the bottom just to confirm that that's all they needed for now as I'll be leaving Australia soon.

They responded saying that they received it and they have progressed our application on to the next stage.

I don't think you actually have to write to them because if you look at the letter it says:

"You must respond to this request for additional information within 28 days after you are taken
to have received this letter. You should provide your response in writing.
You can upload your response to your ImmiAccount.
Alternatively you may send the information and/or documents by mail to
Permanent Partner Processing Centre - Victoria
Sponsorship Assessment Unit
Department of Immigration and Border Protection
GPO Box 241 Melbourne VIC 3001"

Your response in writing is what they're asking for; the police clearance so uploading this to the immi account should suffice

Thank you for that

I uploaded the AFP document to my immiaccount then emailed
[email protected] as this is the only one they mentioned in their letter, I received an automatic reply that they will reply to my email within 2 weeks if it was relevant. Though I haven't received any email to confirm that they have received my AFP.

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