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Discussion Starter · #1 ·
Is it possible to take over a case from a migration agent?

Long story short we have been assigned a case officer but we are not entirely happy with the way our agent is handling our case so we would like to know if it was possible to take over our case and remove the agent?

If so will this impact the processing of the case if it’s already got a case officer?
 

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Is it possible to take over a case from a migration agent?

Long story short we have been assigned a case officer but we are not entirely happy with the way our agent is handling our case so we would like to know if it was possible to take over our case and remove the agent?

If so will this impact the processing of the case if it's already got a case officer?
You can end the agreement with your agent whenever you want and issue the department with a new form 956.If the application was lodged online you should ask the agent to share the application with you, so you can access it. Make sure to check the terms and conditions of your contract first though.
 

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Discussion Starter · #3 ·
Is it possible to take over a case from a migration agent?

Long story short we have been assigned a case officer but we are not entirely happy with the way our agent is handling our case so we would like to know if it was possible to take over our case and remove the agent?

If so will this impact the processing of the case if it's already got a case officer?
You can end the agreement with your agent whenever you want and issue the department with a new form 956.If the application was lodged online you should ask the agent to share the application with you, so you can access it. Make sure to check the terms and conditions of your contract first though.
Thanks for the reply.
Will this affect the current case with the immi officer? We have a case officer that's been assigned and worry that doing this now will have some affect.
 
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