Hi there,
I have an urgent issue that i need to resolve quickly.....basically, i appointed a Migration Agent to help me lodge my visa (Child Offshore 101) (they are genuine as my parents used their service 4 years ago)............. but it is taking them ages to lodge my application because they think i haven't paid for one of the installments for their service (which i have, and i have receipts!!).
I paid the first installment in Sept 2010, by telegraphic transfer, and the second (last) installment in Feb 2011, by Credit Card online. The problem seems to be with the first installment, as it appears, in their accounts department, that this is still unpaid for, according to the Migration Agent.
I have to be a student when the application is lodged for me to be eligible for the visa, as im over 18 years, but i graduate in less than 3 weeks!!!! I have explained my concerns to the Migration Agent that the visa needs to be lodged asap, but i feel like i am repeating myself that i have paid BOTH installments AND have receipts for them both (of which i have explained to them).
So, my question is- As they are taking forever to sort it out (and i am losing hope now) am i better off lodging the application myself here in England, at the London office (as i have all the necessary documents) so that it is lodged on time (i.e in the next 2 weeks)? Am i allowed to do this on my own if i have a Migration Agent helping me already?
I really need some advice on this. I don't mind paying to lodge the application myself, just so long that the visa gets lodged on time!! But i need to know whether i am allowed to lodge it myself if i have already appointed a Migration Agent.? I also believe that they are breaching the Code of Conduct, as i have done everything i can do, and provided them with receipts.....
Jennifer
I have an urgent issue that i need to resolve quickly.....basically, i appointed a Migration Agent to help me lodge my visa (Child Offshore 101) (they are genuine as my parents used their service 4 years ago)............. but it is taking them ages to lodge my application because they think i haven't paid for one of the installments for their service (which i have, and i have receipts!!).
I paid the first installment in Sept 2010, by telegraphic transfer, and the second (last) installment in Feb 2011, by Credit Card online. The problem seems to be with the first installment, as it appears, in their accounts department, that this is still unpaid for, according to the Migration Agent.
I have to be a student when the application is lodged for me to be eligible for the visa, as im over 18 years, but i graduate in less than 3 weeks!!!! I have explained my concerns to the Migration Agent that the visa needs to be lodged asap, but i feel like i am repeating myself that i have paid BOTH installments AND have receipts for them both (of which i have explained to them).
So, my question is- As they are taking forever to sort it out (and i am losing hope now) am i better off lodging the application myself here in England, at the London office (as i have all the necessary documents) so that it is lodged on time (i.e in the next 2 weeks)? Am i allowed to do this on my own if i have a Migration Agent helping me already?
I really need some advice on this. I don't mind paying to lodge the application myself, just so long that the visa gets lodged on time!! But i need to know whether i am allowed to lodge it myself if i have already appointed a Migration Agent.? I also believe that they are breaching the Code of Conduct, as i have done everything i can do, and provided them with receipts.....
Jennifer