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Discussion Starter · #1 ·
Hey everyone,

We've been waiting almost 4 months, in low risk category, and I'm wondering, is it OK to email your CO?
We have only so far been told the CO's name (about 14 weeks after application), and are awfully curious about how things are going with our case. The email we got said that in 'urgent matters' we could write via email or call, but I don't think curiosity qualifies as an urgent matter? :D
What do you guys think, did you just wait it out or get in contact?

Thank you!
Kiki
 

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Yes, you are right that curiosity does not equal urgency and if you were only notified of a CO recently, if there is extra info required like as in you did not supply police or medical info, a request for that may be expected next or otherwise in some cases not even an interview may be necessary.
But depending on whether you are doing an onshore or offshore application and the number already being processed, you could still be in for waiting a few months before anything happens next.
 

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Discussion Starter · #3 ·
Yes, you are right that curiosity does not equal urgency and if you were only notified of a CO recently, if there is extra info required like as in you did not supply police or medical info, a request for that may be expected next or otherwise in some cases not even an interview may be necessary.
But depending on whether you are doing an onshore or offshore application and the number already being processed, you could still be in for waiting a few months before anything happens next.
Thanks for your reply, Wanderer!
I guess we just have to wait, I think if we emailed or called it would just slow down their system, anyway. We submitted everything at once (medicals, police check, etc.) so hopefully that will make it a smoother process. It is really frustrating not knowing what's going on or when it will come. I guess that's the story we all have in common, here. We've started throwing things out, & getting our apartment organized for the move already, but just not doing anything major (eg. flights or getting rid of white goods). :)
 

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Wanderer, I would think that answering one email each four months (per application) is not slowing the case officer too much, is it? I mean you are paying a lot of money after all.

One thing that worries (if Aus government is anything like others!) is the application just getting lost in the process somewhere. Example: the CO sends a request out for information on you, and the response never comes. Will the CO notice and chase it up? When they have hundreds of other cases on their plate.

I mean you hear cases where the person files their application months ago, they follow it up, and then get a decision within a week of their enquiry. As if the application had just got forgotten about until they were prompted. All 100% anecdotal of course and could be exaggerated. Just it makes you think...
 

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Discussion Starter · #5 ·
I mean you hear cases where the person files their application months ago, they follow it up, and then get a decision within a week of their enquiry. As if the application had just got forgotten about until they were prompted. All 100% anecdotal of course and could be exaggerated. Just it makes you think...
This is what is kind of disturbing me, too, because I've read cases like that on here, too. I'm afraid it might be like the squeaky wheel gets the oil. We actually didn't get the CO's name until we emailed to ask for it. I think we were pretty patient (I mean, waiting 14 weeks, when they say it will be 6.)
 

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Discussion Starter · #6 ·
That said, we will probably just keep waiting. We really don't want to annoy them or slow it down.
 

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I have always said and will do so again!
Think about what calling/emailing a CO might achieve1
Will it hasten the process? - not likely at all.
Will it slow the process? - very possibly for COs will have many applications on the go at any one time and if everyone is contacting them, that just means more time away from whatever task they may be addressing at the time, disrupting something to check another file, report on it and then get back to what they were doing.
Patience by all helps everyone.

And for iain re
One thing that worries (if Aus government is anything like others!) is the application just getting lost in the process somewhere. Example: the CO sends a request out for information on you, and the response never comes. Will the CO notice and chase it up? When they have hundreds of other cases on their plate.
I reckon you'd find there is a pretty good filing system in place considering multiple applications are on the go at any one time and yes that can mean that applications getting information coming in are going to get the attention or the other way, those without info flow could be at the back but there's two things likely in the applicants favour.
1. Most requests are to the applicant.
2. If you think of the COs work lot as the spokes of a wheel and after they do what is outstanding and can be done on one application, the wheel goes around and the next one is addressed.
Even without anything having come in on it, that spoke will come around again.

As for
I mean you hear cases where the person files their application months ago, they follow it up, and then get a decision within a week of their enquiry. As if the application had just got forgotten about until they were prompted. All 100% anecdotal of course and could be exaggerated. Just it makes you think...
And do think about it for if an application is on the pathway to approval, the longer it is in the system, the closer it will be to being approved.
It is quite possible in fact that without a call or whatever, a notification would have gone out in a week.
 

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Discussion Starter · #8 · (Edited)
Thanks Wanderer. :)


Only other thing I was curious about, does the system/CO have to be informed if our living circumstances change, since the time of application? For example, if we no longer live with a house mate? I'm assuming that this minor detail can wait until they contact us.

I was just curious, because I was, by chance, tipped off to the fact that they seem to do a wee bit of detective work. (As they should, with this many people applying for visas.)
 

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If you have changed your address it'll obviously not hurt to advise but if you just mean a house mate has moved out, that's rather irrelevant.
 
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