Visa granted but strange message in VEVO

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Visa granted but strange message in VEVO


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Old 03-09-2016, 04:48 AM
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Question Visa granted but strange message in VEVO

My mother in law has received a visa grant notice to come to Australia on a tourist visa (600, paper based). It was received by email stating everything was approved/granted.

At the bottom of the email it has instructions on how to check the visa validity via VEVO, however when putting in all the information from the grant notice to VEVO it gives a message:

You do not have a current Australian visa. If you are in Australia, you must contact the department's Community Status Resolution Service (CSRS) in your nearest capital city as soon as possible to discuss available visa or departure options. Generally you can be granted a bridging visa while you resolve your immigration status with the CSRS. Phone 1300 853 773 or see more information online.

Has anyone seen this before? Does VEVO take some time to update after the visa is granted or should it reflect the correct details immediately?

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Old 03-09-2016, 05:45 AM
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If she is in Australia it is a problem, but I assume not - her visa is ACTIVATED on entry, so at this point she has an approval to get visa not the actual visa. That will happen when she enters Australia at the Immigration counter.


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Old 03-09-2016, 06:13 AM
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I was just about to come back to this thread before you posted but got distracted.

She's not in Australia at the moment but I waited about 4 hours after the visa grant letter came through and checked it again, it is now listing the correct grant details in VEVO.

Seems maybe the system just hadn't updated yet.

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Old 10-30-2016, 07:32 AM
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Originally Posted by BonezAU View Post
I was just about to come back to this thread before you posted but got distracted.

She's not in Australia at the moment but I waited about 4 hours after the visa grant letter came through and checked it again, it is now listing the correct grant details in VEVO.

Seems maybe the system just hadn't updated yet.
Im experiencing the same thing at the moment, what happened to your mother? Did she got in? hope you can reply back, its a big help


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Old 10-30-2016, 07:34 AM
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Yes, no problems at all. She stayed for 6 months and only went home 2 weeks ago.


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Old 10-30-2016, 08:21 AM
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Originally Posted by BonezAU View Post
Yes, no problems at all. She stayed for 6 months and only went home 2 weeks ago.

What did you do about the vevo problem? Did u call them or email? Or just thanks


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Old 10-30-2016, 08:23 AM
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Originally Posted by Sexytraveller View Post
What did you do about the vevo problem? Did u call them or email? Or just thanks

I did nothing, it fixed itself after about 4 hours. See my post here: http://www.australiaforum.com/visas-...ml#post1206642

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