GSM 189 Upload Documents problem - help please

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GSM 189 Upload Documents problem - help please


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Old 12-30-2012, 04:32 PM
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Exclamation GSM 189 Upload Documents problem - help please

Dear All

Anyone or everyone filing an online application under GSM 189 category - I've reached the payment screen at the end of the application - but still "can't upload any documents" - the option to upload documents just hasn't shown up yet. If anyone can please tell me how to upload docs against my application - i'd really really appreciate it - kinda running short on time as well .

Thanks
Makarim


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Old 12-30-2012, 11:30 PM
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HI Makarim -

The document upload screen is after the payment page - just complete the payment and all will be revealed!

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Old 12-31-2012, 03:20 PM
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Quote:
Originally Posted by MarkNortham View Post
HI Makarim -

The document upload screen is after the payment page - just complete the payment and all will be revealed!
Hi Mark

Thanks for your feedback - I did submit the application. There is however a problem - my application was submitted on the last day of the EOI deadline. Therefore soon after submitting the application and uploading one of the docs i received a message in my inbox saying that my EOI has expired.

My deadline was the 31st and I was within the deadline of the 31st for this as per Australian time

I'm really concerned now with regard to the status of my application and also about the payment made ?

I would really appreciate any advice

Regards
Makarim


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Old 01-01-2013, 08:02 AM
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Hi Makarim - Strongly suggest you contact DIAC first thing Wednesday 2 Jan to determine the status of your application - The issue may be that your visa application was not processed prior to the expiration of your EOI, but if you have proof (ie, dated screenshots, etc) that you submitted prior to the expiration, that may be very helpful. Also, note that there are 3 different time zones in Australia - the one that is considered "official DIAC time" is AEST, the Eastern time zone for Sydney, Canberra, etc.

The dodgy nature of the Skillselect system is one big reason we always keep screenshots of every aspect of a transaction, especially when lodging. Sadly DIAC apparently did not properly test this system before deploying it, hence why it's been one mess after another since 1 July. The fact that DIAC refuses to provide paper alternative methods of lodgement despite an obviously problematic online system only makes things worse. It's a big reason why it's very risky to lodge at the last moment.

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