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alok509gupta 02-02-2013 04:10 PM

Reference Letter Issue
Hi All,

I have over 5+ years of experience in as Software Engineer in IT company India.., thing is Since my relieving letter doesnt contain my roles & responsibility & my Office timings etc.., I went ahead & asked my manager to write a reference letter for me mentioning details as..

This is to certify that Mr. XXXX was an employee of XXXX, India and was employed from Jan XX, 2006 to Feb XX, 2011.

Mr. XXXX was permanently employed on a Full Time basis
(40hrs per week) as Senior Engineer and his work hours were 8 am to 5 pm from Monday to Friday (Five days a week).

He saying now this to me
"I need to contact HR if I can provide such a letter. This is a “to whomsoever it may concern” letter and I do not have the capacity to write about your joining dates, employment dates etc etc, I just need HR to nod to this"

HR is saying they dont have policy of writing detailed roles/resposibility letter

Now what should I do.., Please let me know If some run in same kinda situation.

MarkNortham 02-02-2013 10:36 PM

Hi Alok -

That's a tough situation. Employment reference letters are absolutely critical for both the skills assessment process and the migration process in general with DIAC. One angle might be to get 2 letters - one from your manager that details your roles and responsibilities, and another from HR that just has your join/leave dates. If they don't want to write a letter to "to whomsoever..." then perhaps address it to "Department of Immigration and Citizenship" and use that letter for both skills assessment and DIAC visa application if that makes them feel better.

But one way or another, you've got to get the letter(s) - a statutory declaration, etc is no substitute for employment letters, especially when the company is still in business and operating - if you tried to substitute a statement from yourself, it would likely be disqualified.


Mark Northam

alok509gupta 02-04-2013 05:43 AM

Hi Mark,
He is willing to give me a letter now in this format as pasted below, do you think its good enough to go ahead with my application, he is also giving me his company visting card too..., please let me know if this content is good to go & also let me know if i need to show some kind of Organization chart or something too ??


This is to certify that Mr. XXX was an employee of YYY, Country and was employed from Jan 23, XXX to Feb 23, XXX.
Mr. XXXX was permanently employed on a Full Time basis
(40hrs per week) as XXX Engineer and his work hours were 8 am to 5 pm from Monday to Friday (Five days a week).

He was responsible for following duties as a XX Engineer under my supervision:
Software development and Verification activities for various Graphics
software applications, delivering products in compliance with
DO-178B standards (FAA standard for airborne software applications
Developing / Testing).
The software developed based on product requirements using programming languages C, C++,OpenGL, Embedded C & also include usage of requirements based design and modeling tools & Real time Operating systems.
Evaluation of technology platforms and feasibility study, consulting, analyzing and evaluating software product needs.
Review of Software & Systems design specifications and reports.
Adhering to CMMI level 5 quality processes.
Customer interactions for requirement clarifications and issue handling, reporting status of project, training and mentoring team on technology tools and processes.
I have worked with Mr. XXX as his technical manager and may be contacted at any time for the verification of above mentioned details.

XX XX (Designation XX XX XX)
Signature with Date:
Address: X
Cell +XX XX
Office XX - XX

MarkNortham 02-04-2013 07:33 AM

Hi Alok -

That looks fine - I think you'll be OK with that format.


Mark Northam

batty 07-16-2013 10:25 PM

Hi Mark,

In the 189 Visa booklet, i have seen the following in Page 21.
Under Evidence to support your application:

The reference letter should indicate exact period of employment, positions held, and the salary earned. The Reference letter from my manager can provide all details except the salary earned (which normally an HR can only give). Will attaching a copy of the last few months pay slip in that company will suffice?

MarkNortham 07-16-2013 11:46 PM

Hi Batty -

That may work, however in some cases DIAC wants evidence of payment for the entire term of the job - it depends on the case officer and the level of detail they want about your job. If payslips are not available from the entire period you held the job, other income records like tax records will often work.

Hope this helps -


Mark Northam

batty 07-17-2013 07:24 PM

Thanks Mark for the quick response.
One more query to trouble you :)
I plan to lodge an Application for my Skills Assessment.
I have completed my Bachelor of Technology/Engineering in Chemical Engineering (4 year Full Time Engineering Course in India), however the ANZSCO Code which I plan to apply is 263111 (Compute Network and Systems Engineer).
I do have a work experience of nearly 12 Years (Permanent , Full Time Employment) in Computer Network and Systems Administration and further I do have relevant Microsoft Certifications (Microsoft Certified Professional) and CCNA (Cisco Certified Network Associate) and ITIL v3.0 (Information Technology Infrastructure Library).

Do you have an idea on whether these would be enough to lodge my Skills Assessment application with ACS or whether I should go through the RPL route ? I have seen in some forums that Microsoft Certifications would be good enough.

MarkNortham 07-17-2013 10:59 PM

Hi Batty -

No way to tell for sure as it's ACS's judgement, but I would guess you will end up going the RPL route. However, if I were you since you have some questions, I'd call ACS and let them know what certifications you have, and ask them if that is sufficient to avoid RPL. The RPL route can be problematic since ACS then deems you as "skilled" only after a number of years of relevant employment. Once that's done, only years of employment AFTER your "skilled" date count for points on the skilled visa points test - losing years of work can cause big problems for some people as they fall below the minimum points necessary to lodge an EOI, etc.


Mark Northam

nilofar 07-31-2013 08:36 AM

Dear Mark and members,

I am in a similar situation to the OP but maybe worse :rolleyes:

I worked for 3 years at my previous company but all the while I was on family sponsorship. Despite my application to transfer my sponsorship to that of the company, they delayed it for a long time until my resignation from there.

I have requested an experience letter from them for that period but they are refusing to issue me one as they say its against their "policy" to issue one for an out-sponsored employee.

Now my ex-manager has agreed to sign me an experience letter in the format specified by ACS but this will be considered a statutory declaration.

My question is, if I get this letter signed by a lawyer; will it suffice or is there a high probability of rejection?

I can also present ACS with the contract I had signed with the company and the managers business card as additional evidence.

I also have 1 year of experience in a similar role in my current company and will be able to provide an official letter from them on the company letterhead etc

I have a post graduate degree and ITIL certified. Will this help in my skills assessment? Or is there a minimum number of years for work experience that needs to be met?

I am applying for the role of System Analyst/Programmer (261311)

PS - I am 25 years old and have passed the IELTS exam. Considering my age and other factors (excluding the work experience), I am able to meet the 60 points necessary as per my assessment.

MarkNortham 07-31-2013 08:58 AM

Hi Nilofar -

ACS and DIAC each have their own (separate and sometimes different) rules re: employer reference letters. My thought would be that if you have a stat dec plus a contract (and perhaps proof of payment via payslips, income tax records, etc), you have a good chance of getting that work experience accepted by both ACS and DIAC as long as you meet the other requirements - ie, responsibilities of the position align well with ANZSCO definition for that occuaption, work was full-time and done after you had already earned the qualification (or prev years of experience) required for your occupation per ANZSCO, etc.


Mark Northam

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