Partner visa applications in Pretoria... South Africa - Page 62

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Partner visa applications in Pretoria... South Africa - Page 62


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  #611 (permalink)  
Old 07-04-2019, 12:22 AM
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Originally Posted by shgizmo View Post
Hello everyone. So depressed. Today marks exactly 24 months we lodged and no answers. Agent has emailed CO 3 times within these 2 months and no reply. I am losing my mind. My husband is also too depressed and I am so helpless. Why are they breaking people apart like this Don’t they have families themselves?
I feel your pain and frustration, we are waiting 18 months and no contact at all. Continue to look on the bright side, it’s a new financial year let’s hope and pray for miracle.
Applied Feb 2018 pmv no contact to date, have lived together before. I'm finding this incredibly challenging. Not much to do except wait and hold hope.


Last edited by ourlovestory; 12-16-2019 at 04:59 AM.

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  #612 (permalink)  
Old 07-04-2019, 01:20 AM
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@ourlovestory surely you are within the processing times to contact the department and ask where your visa is at?


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  #613 (permalink)  
Old 07-04-2019, 07:07 AM
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Frankly speaking they don’t reply. My agent has sent 3 emails but no answers. That is the frustrating part not knowing anything. Anyway do try maybe you will have better luck than us.


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  #614 (permalink)  
Old 07-04-2019, 09:19 AM
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Frankly speaking they don’t reply. My agent has sent 3 emails but no answers. That is the frustrating part not knowing anything. Anyway do try maybe you will have better luck than us.
We have emailed, a few weeks ago. Haven't heard anything back as yet. That's rough that they haven't replied to you after 3 emails. You're right, it is so frustrating not to know. Even if it was going to be 6 or 12 or even more months it would be okay if we just knew.


Last edited by ourlovestory; 07-04-2019 at 11:39 AM.

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  #615 (permalink)  
Old 07-05-2019, 04:49 AM
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Lodged sub class 309 on 29th December 2017,
Not a single contact
Received application in progress email on 1 yr and another one on 1 yr and 6 months (both auto generated emails)
No further contact
Applied same month as you and everything you just detailed is what is happening to our application too, 2 application in progress email on 1 yr and another one on 1 yr and 6 months (both auto generated emails).

I am filing a complaint at end of the month anyway.


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  #616 (permalink)  
Old 07-05-2019, 05:20 AM
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Yeah I too am considering to file a complaint but wonder if it’s the right thing to do especially when I have passed the 24 month period.


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  #617 (permalink)  
Old 07-05-2019, 06:38 AM
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Yeah I too am considering to file a complaint but wonder if itís the right thing to do especially when I have passed the 24 month period.
As long as you have passed the stated processing timeline you can file a complaint, I have done this before and proved to be effective so I am waiting to complete 19 months and file.


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Old 07-06-2019, 03:48 AM
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Originally Posted by shgizmo View Post
Yeah I too am considering to file a complaint but wonder if it’s the right thing to do especially when I have passed the 24 month period.
As long as you have passed the stated processing timeline you can file a complaint, I have done this before and proved to be effective so I am waiting to complete 19 months and file.
What do you mean by a complaint? An email to the department about the timeline? And sorry but also how do you mean it was effective? To me it would only be effective if they provided a visa outcome 😕


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  #619 (permalink)  
Old 07-07-2019, 11:54 PM
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What do you mean by a complaint? An email to the department about the timeline? And sorry but also how do you mean it was effective? To me it would only be effective if they provided a visa outcome 😕
File a complaint to the Commonwealth Ombudsman

https://forms.business.gov.au/smartf...complaint-form

Yes, effective means case as picked up (this was after numerous emails to the dept without a response) and visa was granted...more than once.

And I wish everyone that has passed the processing time for applications from Nigeria do file a complaint, that is the only way the relevant agency can know the neglect and state of affairs concerning how Nigerian applications are being handled by AHC Pretoria.


Last edited by nicholas983; 07-07-2019 at 11:58 PM.

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  #620 (permalink)  
Old 07-08-2019, 12:14 AM
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File a complaint to the Commonwealth Ombudsman

https://forms.business.gov.au/smartf...complaint-form

Yes, effective means case as picked up (this was after numerous emails to the dept without a response) and visa was granted...more than once.

And I wish everyone that has passed the processing time for applications from Nigeria do file a complaint, that is the only way the relevant agency can know the neglect and state of affairs concerning how Nigerian applications are being handled by AHC Pretoria.
I would suggest that you do not do that until you have made enquiries to Immigration first, and then lodged a complaint with Immigration, if appropriate.

The Commonwealth Ombudsman, on that page, states:
We usually do not investigate a complaint until it has been raised with the organisation involved. This gives the organisation an opportunity to solve the matter first.
We suggest that you lodge a complaint or appeal with the complaint-handling area of the organisation you are dissatisfied with.


Use this contact method first:
https://www.homeaffairs.gov.au/help-...nd-suggestions and make an enquiry as to why your application has taken longer than 90% of global applications.

If they do not reply, then you can make a complaint about them not replying, and if that goes no-where, you can then try the ombudsman.


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