Reason to complaint

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  • 1 Post By Skybluebrewer

Reason to complaint


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Old 12-12-2017, 06:42 AM
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Reason to complaint

Im back again asking question.. hehehe..My fiance and I are very excited to be with each other this christmas holidays. I dont know if someone could help us if we are doing the right thing. We have our on progress fiance visa ( Philippines ). Before we started to lodged our tourist visa we emailed Immi to inform them our plan, no reply. We decided to lodged our tourist visa and got granted together with my kids last week. I rang and spoke yesterday to one of the case officer and she was very nice. I asked her to know if its fine to travel this holidays to australia given that my application will be 1 year this January 24, 2018. We're hesitant to book a ticket since it is scary to know that we will just sit there for 1 day and have to come back for finalization of our fiance visa. She just told me to send my inquiry through email and can't tell anything. She will forward my file to the manager because it was been stuck there and not been forwarded to the next case officer for further assessment. I told her that i sent email but got no reply. Im not really worry about the grant of our fiance visa because i have now my tourist visa. What i asked is a word from them to tell us if its safe to travel. We want to spend christmas together at least while waiting for the grant of our pmv. Now if there is no reply from them, we will travel. The risk here if they will tell us to leave for finalization it will cost a lot for rebooking (3 passengers). If that happen worst case scenario, can we file a complaint for not providing us any clarification?


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Old 12-12-2017, 07:36 AM
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How long are you planning on coming for holiday? They'll know you're in Australia and will send a courtesy email letting you know when they're ready to finalize. If you already hav return flights for the end of the holiday, you should just be able to send them that and leave as planned. They don't expect you to book flights and leave the following day or anything like that.

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Old 12-12-2017, 11:06 AM
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Originally Posted by Skybluebrewer View Post
How long are you planning on coming for holiday? They'll know you're in Australia and will send a courtesy email letting you know when they're ready to finalize. If you already hav return flights for the end of the holiday, you should just be able to send them that and leave as planned. They don't expect you to book flights and leave the following day or anything like that.
We plan to stay for 3 months.


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Old 12-12-2017, 12:09 PM
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If they contact you while you're here, just notify them that you already have flights booked for whatever dates to leave and send them the itinerary. They should be fine with it unless they specifically say you need to leave by a certain time...

When did you do police checks and when did you do your medical?


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Old 12-12-2017, 12:14 PM
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Originally Posted by Skybluebrewer View Post
If they contact you while you're here, just notify them that you already have flights booked for whatever dates to leave and send them the itinerary. They should be fine with it unless they specifically say you need to leave by a certain time...

When did you do police checks and when did you do your medical?
I submitted my new police clearance yesterday because it was expired. My medical is valid until March 7, 2018.


Last edited by Jo5887; 12-12-2017 at 12:17 PM.

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Old 12-12-2017, 12:19 PM
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Should be good then. Best of luck and enjoy the holiday!


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Old 12-12-2017, 12:25 PM
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Originally Posted by Skybluebrewer View Post
Should be good then. Best of luck and enjoy the holiday!
Thanks for your prompt reply. You too and happy holiday.


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