HELP - issue attaching docs in immi

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HELP - issue attaching docs in immi


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Old 11-21-2019, 11:06 PM
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HELP - issue attaching docs in immi

hi folks,

i lodge an 820 visa and now uploading docs. i am trying to upload an excel file with xlsx file name, it will upload but when i click attach button it is not attaching in website.

does anyone knows this kind of issue or encounter this ?

i attached the same excel file in the PMV previously and went through ok so not sure why it is not accepting.

Thanks!


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Old 11-21-2019, 11:59 PM
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You can attach files up to 5MB in size with the following extensions: bmp, dcm, doc, docx, dot, gif, jpg, pdf, png, ppt, pptx, rtf, txt, xls, xlsx. Compressed files and encrypted pdf files cannot be accepted.

It is possible that your file is attaching and can be seen by immigration, but not by you.
Have you tried converting it to pdf and trying again?

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Old 11-22-2019, 12:19 AM
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hi Russel,

it is really weird bec when i click attach button normally the file will show below that it was attached, but when i click it nothing happend and no errors as well.


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Old 11-22-2019, 12:24 AM
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Sometimes files show after a new login, or two. Try to upload some other file and try a pdf of your excel file.

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Old 11-22-2019, 05:00 AM
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I heard that some people have managed to shrink their files and attach them.

Has anyone been able to do this recently?
Is it still possible to upload files that have been shrunk or is this no longer possible on the immiaccount?


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Old 11-23-2019, 01:39 AM
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Word and Excel files should not be attached - the formatting can alter and appear much differently than what was originally uploaded. All files should be saved and uploaded as PDF.

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Old 11-23-2019, 02:05 AM
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I never upload file types other than jpg or pdf,

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