10 month mark of processing

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10 month mark of processing


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Old 03-13-2010, 11:57 AM
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Question 10 month mark of processing

Just wondering if our visa application isn't completed by the 10 month mark if there is anything we can do? Do we have the right to complain to the PMO as 10 months is specified as the maximum time on the immigration website. Our security checks have now gone past the 6 month mark and our security checks weren't sent off until 4 months after we had lodged even though we were told they were sent off 1 month after. They are apparently flagged to alert the officers at ASIO to attend to them after the 6 months but we will reach our 10 month mark for processing our application in about a week.

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Old 03-13-2010, 02:00 PM
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Originally Posted by Barrbcow View Post
Just wondering if our visa application isn't completed by the 10 month mark if there is anything we can do? Do we have the right to complain to the PMO as 10 months is specified as the maximum time on the immigration website. Our security checks have now gone past the 6 month mark and our security checks weren't sent off until 4 months after we had lodged even though we were told they were sent off 1 month after. They are apparently flagged to alert the officers at ASIO to attend to them after the 6 months but we will reach our 10 month mark for processing our application in about a week.
I know it is frustrating having to wait for so long but where checks are involving other departments, that is something outside of the control of Immi.
I'm not too sure where you are seeing 10 months as a maximum time for whilst they do have a Service Standard they attempt to uphold for 75% of cases, I really doubt Immi would give any guarantee other than if an application fails to meet requirements in all areas, a visa will not be granted.
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